Privacy Policy

The Music Makeover respects your privacy and is committed to protecting the personal information you share with us through our website, booking forms, contact forms, testimonials, email communication, consultation, and services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Organization, school, church, or business name
• Information submitted through contact forms, consultation forms, booking forms, testimonial forms, surveys, or questionnaires
• Payment-related information when purchasing services, resources, or paying deposits
• Communication history related to inquiries, bookings, consultations, or services

We may also collect basic website usage information, such as pages visited, general location data, browser type, device information, and website interactions through cookies or analytics tools, if enabled on the website.

How We Use Your Information

We use the information collected to:

• Respond to inquiries
• Schedule consultations, workshops, audits, lessons, or services
• Provide requested services
• Send confirmations, reminders, follow-ups, and service-related communication
• Process payments or deposits
• Improve our website, services, client experience, and communication
• Send occasional updates, resources, or promotional information related to The Music Makeover, when appropriate

Payments

Payments may be processed through third-party payment providers such as Stripe, Square, or another secure payment platform. The Music Makeover does not store full credit card or bank account information on its website. Payment information is handled according to the privacy and security practices of the payment processor used at the time of purchase.

Sharing of Information

The Music Makeover does not sell, rent, or trade personal information.

We may share information only when necessary to:

• Provide services requested by you
• Process payments
• Manage scheduling, email communication, or website functionality
• Comply with legal obligations
• Protect the rights, safety, or property of The Music Makeover, its clients, or others

Some third-party tools may be used to support booking, payments, email communication, website hosting, analytics, forms, or client management. These providers may process information only as needed to perform their services.

Email Communication

By submitting a form, booking a service, or contacting The Music Makeover, you may receive email communication related to your inquiry, booking, consultation, service, or requested information.

You may request to stop receiving promotional emails at any time by contacting us at themusicmakeover@gmail.com or by using any unsubscribe option provided in the email.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor behavior, and enhance user experience.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.

Children’s Privacy

The Music Makeover may provide services related to students, children, schools, churches, or youth programs. However, we do not knowingly collect personal information directly from children under the age of 13 without appropriate parent, guardian, school, or organizational consent.

If you believe a child has provided personal information without proper consent, please contact us so the information can be reviewed and removed if necessary.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and improve our services.

Your Choices

You may contact us to:

• Request personal information you may have provided
• Ask for corrections or updates
• Request that your information be removed from our active records, where legally and practically possible
• Opt out of promotional communication

Links to Other Websites

Our website may contain links to third-party websites, booking platforms, payment processors, social media pages, or other external resources. We are not responsible for the privacy practices, content, or policies of those third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Music Makeover
Ashley Miller
Email: themusicmakeover@gmail.com
Phone: (314)-514-5462
Website: www.themusicmakeover.com